Refund Policy
1. Eligibility for Refunds
- Refunds are available for eligible products returned within 15 days of delivery.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
- Certain items (such as digital downloads, custom orders, and gift cards) are non-refundable.
2. Refund Process
- To request a refund, please contact us at customercare@biblelandbooks.com with your order number and details.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
3. Refund Method
- Approved refunds will be issued to your original payment method.
- Please allow 7-10 business days for the refund to appear on your account, depending on your bank or card issuer.
4. Partial Refunds
In some cases, only partial refunds may be granted (e.g., items not in original condition, returned after the eligible period, or missing parts not due to our error).
5. Exchanges
If you received a defective or damaged item, we will gladly replace it with the same item at no additional cost. If the item is no longer available, you may request a refund instead.
6. Late or Missing Refunds
- If you haven’t received your refund after the expected time frame, please check with your bank or credit card company.
- If the issue persists, contact us at customercare@biblelandbooks.com.
7. Contact Us
If you have questions about this Refund Policy, please contact us at:
Email: customercare@biblelandbooks.com